[Resolved]  HDFC Bank — poor response from the branch manager

Address:

Bangalore, Karnataka, 560056

I have opened hdfc sb a/c in thippasandra branch bangalore on 2012 & requested for canceling my sb a/c on 2015 dec with written complaint to front office lady. When i visted 3months later office was been shiffted to new location, where the same lady was been there and asked abt my calcelation process, she told need to check with branch manager & he is nt available now. Then waited for 20mins bt no very poor response. Later visited to same branch after 2 weeks meet branch manager & asked status of my a/c where he asked for acknowledgment for the same where i have nt recvd any thing such. He also told there is negative balance of rs.3520/- without paying that account will nt get canceled if you want i can get waived of rs600 to rs800 so that u can continue using it. I told i[censored] can waive all negative charges i can use it as my salary a/c its nt my mistake of nt canceling the a/c after give writen request also & also came to there is charges of demat a/c, charges for platinum debit card which was been given free of cost to me & not even aware of the charges and have takeny signature with my knowledge. This is my humbel request to hdfc that if all my negative balance to get nullyfy and get me to use it or cancel the a/c permanently if so confirm me & this yime i am very serious abt this issue as a client for ur bank.
Regards
Vinay tn
+91 [protected]