HDFC Bank — Poor response from Online Query Team-HDFC Life

Address:

Hyderabad, Andhra Pradesh

I made a proposal (Proposal No.:[protected] for Click 2 Protect + and paid 1st payment and submitted all the relevant documents. Currently the proposal is waiting for Medical tests. Spoke to the person on 10th Mr'15 confirming the dates convenient to me (21.03.15 or 22.03.15), asking to confirm the appointment and daily enquiring the status through mail to Online Query. There is no response from the team and utterly upset the way of response. This poor response (infact no response) made me rethink on my next proposal in click to invest and I dropped from the same (conveyed to the representative called from Click 2 invest team). When I confirmed 21st 22nd mar'15 can be accommodated, there is no response till the date (20.03.15). It is making me to think of cancelling my proposal.