[Resolved]  HDFC Bank — poor service

Address:Thane, Maharashtra, 401201

On 5th october 2019 i had by mistaken transferred rs10, 000 to my friend hdfc credit card which is deactivated long back. I was supposed to transfer in his hdfc saving a/c.
I called hdfc phone banking to inform about this transaction. First i got answers i have to ask my friend to call hdfc credit card department about this then they will raise dd on his name.
2nd time when i called phone banker to clear things again i got different answer that nothing to do from my end amount will revert to my account with in 3 working days.
Now i am getting mail from hdfc support team that i have to fill and mail indemnity form to along with my saving account statement to chennai address.

Please let me know the procedure to revert rs10000 to my account.
Was this information helpful?
No (0)
Yes (0)
Nov 11, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information