[Resolved] HDFC Bank — poor services provided by credit card customer care number

Amandeep Singh Gakhar

from Firozpur, Punjab

Address:

Amritsar, Punjab, 143001

Try to get in touch with customer care number but no one receive call and blocked department agent don't want to help.. Not easy to contact with credit customer care number for query..

I have not receive my credit card yet. As par customer care i have to register my new address. Try to register my new address for the same.

Amandeep singh
[protected]

Was this information helpful?

No (0)

Yes (0)

Oct 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Sorry to hear about your experience. We'd like to help you resolve this at the earliest. Please write to [protected]@hdfcbank.com with details of your issue, your Card No, date/time of the call, the number you called with STD code & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance