[Resolved]  HDFC Bank — pre closure of jumbo loan on credit card

Address:500049

Hi,

Need to pre-close my hdfc insta jumbo loan on credit card. There is no process mentioned on hdfc bank website or netbanking account. Since the process to take loan is easy then why they do not have any process to close the same online as well. On customer care number it is very difficult to talk to customer care executive. They have everything computerized. It was mentioned that i can pre-close it after 1 year with 3% on outstanding principal amount along with 18% g. S. T on 3% pre-closure charges.

Please help me resolve this issue. I want to close this asap.

Thanks and regards,
Bgangadhar
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Oct 19, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2018
HDFC Bank Customer Care's response
Dear Customer,

To preclose the loan on your credit card please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX

-Manoj
HDFC Bank Customer Assistance
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