[Resolved] HDFC Bank — priority pass not received as yet

Jaspreet Monga

from Mumbai, Maharashtra

Address:

New Delhi, Delhi, 110063

Dear Team,

I have applied and received a Regelia first credit card in the m/o. Sept, 2018 but still not received the airport lounges access priority pass card till date inspite of so many complaints given to the credit card executive who has got my card issued.

Please arrange to send them on my registered address on priority basis else I will surrender the card. This is really pathetic customer service given to such a customer who is regularly using the credit card for all bill payments etc.

The last 4 digits of my card is:

0129

Regards

Mohit Gandhi

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Jun 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 22, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance