[Resolved] HDFC Bank — priority request - my pain on my account

Yash Papu 143

from Bengaluru, Karnataka

Address:	560064
Website:	HDFC bank

I was supposed to pay the credit card bill of 27, 899 which i paid it in 31/1/2017. The bank invoked the lien of rs.27, 798.98 from your savings bank account bearing number 501 * * 337 on 30/01/2017 which did not confirm me. I thought all the amount is been paid off full but as per bank executive, it is been not taken on that day it was after 15 days. Now they asked me to pay 15 days charges that are 1100. I said i cannot pay that because it is already been taken for you. Now that interest charges have gone up to 5000 and want us to pay for that i denied stating i am not paying.
Please check if something can happen to this

Hdfc credit card
Contact number - [protected]

[protected]/67268002

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Mar 31, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id by today. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

-Manoj
HDFC Bank Customer Assistance