[Resolved]  HDFC Bank — Problem facing with Demat Account closure.

Address:

Bangalore, Karnataka

Hello Team, My Name is Syed Ur Rehman, and I am a HDFC account user. I have been using the HDFC services more than 2 years and when the account was opened the executive told me that the Demat account also will be opened and if we are not interested we can close it after a month. As I was not satisfied, I closed My Demat account within 2 months by giving a request in the nearest HDFC Branch (Jayanagar 9th Block). Soon after a year the on 24/12/2013 the Demat account was reopened and an amount of Rs. 842:00 was deducted from my savings (salary) account. Hence, I called the customer care and gave the request and after 4 to 5 working days I got a call from customer care center or the Branch Manager and they took my request and told me that the Demat account will be closed permanently and the deducted amount was reverted back to my account. Now again on 29/12/2014 I got a SMS stating that "Dear Customer an amount of Rs. 842.70 is due for your Demat A/c XXXXX9485, till date. Kindly fund your bank A/c suitably. Please ignore if funded. I have given an authorization to close My Demat A/c long time back and today 30/12/2014 when I contacted the Demat customer care the representative told that the amount is a service charged to keep the Demat account existing and I have to pay the amount. It is not the fault of the agent. I have closed the Demat A/c long time back and the account is still existing. If the amount is getting deducted from my account I will go LEGAL and I will write a mail to your CEO and the higher authority. Regards, Syed +91-[protected]