HDFC Bank — Problems while closing savings account

Address:	411045
Website:	hdfcbank.com

Hi, I have a savings account with HDFC bank in Kothrud branch Pune. I wanted to close this account and since I have moved to Baner in pune so I visited the Baner branch and filled the account closer form. For which they asked to submit the account closer form to the Kothrud Branch only which is far away from my home. Then I asked them to change the branch of my account for that also they asked me to visit the Kothrud branch. This is such a poor service to customer in this age of online banking. I have transferred my ICICI bank account using my online banking only without visiting any branch and HDFC bank is asking to visit the specific branches for such small things. I am very disappointed.