[Resolved]  HDFC Bank — Processing fee not refunded of INR 3540

I have applied for home loan through hdfc bank on 28th Apr paying the processing fee of INR 3540.
My Loan Account number is[protected].

After 2 weeks of time finally hdfc refused to clear home loan saying babk is having some issues (Profile Funding) with the builder and hence can't offer home loan.

In that case i requested for refund of the processing fee paid to hdfc bank of INR 3540 and submitted refund form along with cancelled cheque as asked by hdfc officials.

They said it will get processed within 10-12 working days but its now close to a month but the processing fee is not yet funded to my account.

Wrote so many follow ups mails, no response
Tried calling sales executive alot of times, no response.

Kindly resolve this concern as this way they are looting customers breaching their trust giving false commitments before they apply for any services.
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Jul 17, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2022
HDFC Bank Customer Care's response
Dear Customer,

You are requested to be in touch with HDFC LTD. for resolution of your complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Anay
HDFC Bank Customer Assistance
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