[Resolved] HDFC Bank — Program Management Fee Waiver - HDFC Bank

Santhosh Narayanan

Address:

Palakkad, Kerala, 678001

I am Santhosh kumar holding NRE account with HDFC Bank, Chandranagar, Palakkad, Kerala. Bank has deducted Rs- 114.50 from my saving account as "PROGRAMME MANAGEMENT FEE" on 28th March 2016 again 115.00 on 18th Jul 2016 and 15th Oct 2016, I have noticed on 16th Oct 2016. It is really surprising that money got debited without my knowledge and consent. I have never opted for such kind of programme but they started calling me as "preferred". I dont want any preferred privileges
I want my money to be deposited back to my account.

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Nov 17, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2016

HDFC Bank Customer Care's response Dear Customer,

To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

-Natasha
HDFC Bank Customer Assistance