[Resolved]  HDFC Bank — Programmanagement fee jul-sep16

Respected sir,

My account number is : [protected]

Name: MEHULKUMAR DHIVAR

My Personal banker / Relationship Manager name is Nishith Parekh having contact number as[protected].

When He called me one month ago, regarding Classical banking privilege, I asked about any charges for the same. He told me that there is no charge for Classical banking.

On date 15 Oct 2016, I was charged PROGRAMMANAGEMENT FEE JUL-SEP16, and as per our call conversation he ask me to check details for the charges and after some time

Revert back that this charges will be refund to me in 1 or 2 days time.

Now it has been more than 10 days but my charges are not revert back and also every time when i called him it cost me 10 rupees as our conversation go on for 5 minutes.

I kindly request you to revert my charges that is 115 Rs. and 85 rs as per call bearing charges.

I also want to mention than i don't want any benefits of classical banking mention below. I am happy with my simple saving account.

1) Waiver o[censored]p to 25% on locker rentals
2) Preferential pricing for forex, loans, Demat, Debit Card and many other transactions
3) Waiver of non-maintenance charge of average monthly balance (AMB)
4) A dedicated Personal Banker (PB) / Relationship Manager (RM)
5) Unlimited free usage of ATMs in India, both own and other bank

So Please credit 115+85 = 200 rs to my account.

And i also want to give feedback to your service, day by day your service is becoming pathetic, my account is 10 years old but I never experienced this type of service from you end.

In case if you are not able to credit this amount let me know that so I can close this account and get rid of this mess.

I also want to change my relationship manager.

Thank You.