HDFC Bank — provided my name in Civil though the fault is at there side | |||
Hi, I am using HDFC bank credit card from past 3 years and later i thought to close the card and clear all undue balance on my card. I called them in June and asked for remaining balance so that i can clear it.The amount which was said I cleared it and after that never did any transaction. In august when i applied for loan i got to know that my name is in civil because i dint pay one of my previous emi(1700 Rs).I paid around 20000+ Rs bill to clear ..why i will leave this amount?? makes no sense to me -I never got any email or phone call /msg to tell me if anything is pending. - I called them couple of times in mid, but still they never mentioned - In june when i asked for total balance to clear, they said this is final amount and you dont have to pay anything after this(wrong communication) - no intimation of name given in civil -Now i cant avail loan because of this 1700 overdue amount that i have cleared once i got to hear about it. Please let me know what can be done in this case. regards, Abdul Azim Was this information helpful? | |||
1 Comment | |||
Comments
58%
Complaints
32728
Pending
0
Resolved
18405
View all 32728 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Request you to write to [protected]@hdfcbank.com along with your card and contact details with ref ID-TTU[protected] in the subject line. Will revert on priority.
-Tejal
HDFC Bank