[Resolved] HDFC Bank — radiuniverse.com : they took my money from debit card without my permissionradiuniverse.com : they took my money from debit card without my permissi

MANOJIT BHATTACHARYA

from Lucknow, Uttar Pradesh

Address:

Varanasi, Uttar Pradesh, 221005

I have received a message from hdfc bank that rs. 3, 138.94/= has been deducted from your hdfc bank debit card ending …………3478 on 27th feb, 2018 [ref no. 678052] by radiuniverse.com
I never made any such transaction. Kindly look into it……….. It is a fraudulent transaction. I am very much worried about that how can deduct money from my account without my permission or otp. This is second time first they deduct rs. 19.90/= on 20.02.2018 [ref. 514868] and they refunded rs. 19.96/= to me on 26.02.2018. Now i request u to solve this issue and plz try to refund my amount (Rs. 3, 138.94)
And do the necessary steps to come out the other withdrawal of this type of scam/fraudant.

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Apr 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2018

HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com from your registered email id along with date/ amount o[censored]nauthorized transaction and your account details for further assistance.

-Manoj
HDFC Bank Customer Assistance