[Resolved]  HDFC Bank — raising against hdfc bank regarding amb charges

Hi,

Iam Mallika Shetty, I have created salary account in HDFC bank on 11/2018. Until 4/2019 I was not facing any issue after that I was unemployed from 5/2019 to 9/2019 so I was unable to maintain balance in my account. So HDFC has converted my salary account into saving account without informing me. Now they have deducted RS 690 from my account stating minimum balance, after deducting they have sent a message by stating minimum balance, before that they have not informed nor messaged about my account minimum balance. So please take a action on this and i need my money back. Please help me with this.
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Dec 12, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-.

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank.

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.

Please visit for Terms and conditions: http://bit.ly/36Tc7Xb

For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on http://bit.ly/2NCXMqw

-Nadia
HDFC Bank Customer Assistance
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