[Resolved]  HDFC Bank — Rate of Interest not reduced for Home loan

Address:Ranga Reddy, Andhra Pradesh, 500092
Website:www.hdfc.com

I hold the HDFC Home loan with floating rate of interest for last two years. My rate of interest is not reduced. When I enquired about the same, they responded saying I have to pay to get the interest rate reduced.

Why should we pay to get the interest rate reduced. This won't be the case if the rates are raising.

This is not how I expect it to be in case of floating option.
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May 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, Branch details, Loan details/customer Id and registered contact details with ref ID-TTO06041708 in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance
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