[Resolved] HDFC Bank — rd without asking

Alim098

from Jhansi, Uttar Pradesh

Feb 25, 2019

Address: Civil lines, Kanpur, Uttar Pradesh

Atm is not working rd done without taking permission from me..
Bad service...
Low staff and counters are empty no one listen anything they roaming around their but don't listen anythin
Rd cutting money i go their for asking how to pay bill online and she opened rd of my account now it cutting my money...
I close one account for this only now i am thinking to close this account also...

Was this information helpful?

No (0)

Yes (0)

Apr 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and found that the RD opened by you has been closed on February 25, 2019. Kindly note that Rd account is opened basis the RD application signed by you. Further regarding the non-functionality of ATM, please write to us at [protected]@hdfcbank.com with the exact address of the ATM and date of visit to ATM for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Zubin
HDFC Bank Customer Assistance