[Resolved] HDFC Bank — re : re: prevent credit card fraud and misuse

Lakshminarayana AsstProf

from Madurai, Tamil Nadu

Address:

Hassan, Karnataka, 573201

My credit card ending with 1054 is mis using since april 1st 2018 daily 1000 rupees deducting from my credit card without standing instructions to paytm.in this transaction i am not involve and i dont know why money is debited from my credit card
So kindly consider this issue seriously and solve the problem.

Thanking you sir
Lakshminarayana
[protected]

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May 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and confirm having responded to your email id today(April 09, 2018).The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance

Apr 10, 2018

Updated by Lakshminarayana AsstProf Paytm bank is mis use my credit card and debiting amount unauthorised from credit card endung with 1054. This happens from april 1st 2018 to till date total 8000 amount is debited in the name of rbi madatory
Your trx is debited to hdfc bank credit card for rs. 1000.00 in noida at paytm (Pgsi) on[protected]:08:13:25. This is not an authenticated trx as per rbi mandate effective 1 may 12.
Your trx is debited to hdfc bank credit card for rs. 1000.00 in noida at paytm (Pgsi) on[protected]:08:43:57. This is not an authenticated trx as per rbi mandate effective 1 may 12.
Your trx is debited to hdfc bank credit card for rs. 1000.00 in noida at paytm (Pgsi) on[protected]:08:24:20. This is not an authenticated trx as per rbi mandate effective 1 may 12.
Your trx is debited to hdfc bank credit card for rs. 1000.00 in noida at paytm (Pgsi) on[protected]:08:08:10. This is not an authenticated trx as per rbi mandate effective 1 may 12.
Your trx is debited to hdfc bank credit card for rs. 1000.00 in noida at paytm (Pgsi) on[protected]:08:38:19. This is not an authenticated trx as per rbi mandate effective 1 may 12.
Your trx is debited to hdfc bank credit card for rs. 1000.00 in noida at paytm (Pgsi) on[protected]:08:21:43. This is not an authenticated trx as per rbi mandate effective 1 may 12.
Your trx is debited to hdfc bank credit card for rs. 1000.00 in noida at paytm (Pgsi) on[protected]:08:12:32. This is not an authenticated trx as per rbi mandate effective 1 may 12.
Your trx is debited to hdfc bank credit card for rs. 1000.00 in noida at paytm (Pgsi) on[protected]:08:17:41. This is not an authenticated trx as per rbi mandate effective 1 may 12.

The above transactions are unauthorised and fake in the name of rbi.
So take the necessary steps against paytm and refund the same amount to card
Thanking you sir
Lakshminarayana
[protected]@gmail.com