[Resolved] HDFC Bank — received wrong credit card

Shailz652

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201307

I applied for regalia first credit card but instead i received money back card.
This is of no use to me. I tried calling customer care but there is no option for such thing in automated teller. Then i called grievance department but they also told me to call the same customer care.
Now, i have no idea that what should i do next to get my original applied card and return the received card.

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Oct 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience. we request you to write to us elaborating your query from your registered e-mail id to us to [protected]@hdfcbank.com and we shall assist you.

-Anay
HDFC Bank Customer Assistance

Sep 21, 2018

Updated by Shailz652 I have already mailed to this email ID but still got no response.