[Resolved]  HDFC Bank — recording hdfc credit card ([protected]) noc

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

Hi,
This complaint is regarding HDFC Bank credit card [protected]. I have made the balance payment of 39856 against my card on 6th June through cheque (HDFC 000007) as asked by HDFC Bank employee Vaishakha.

It has been close to a week since I made the payment and I am still waiting for the NOC from HDFC Bank.

As per discussion with Vaishakha one o will make the payment I have to send the screenshot of my bank account from which cheque will be cleared . As per the conversation my cheque was cleared on 6th June from my hdfc savings account and the very same day I have replied to [protected]@hdfcbank.com with the screenshot and account statement of my hdfc bank, but till date I have not received the NOC. There is only one way communication from my side. There is no response from HDFC Bank except an auto reply that we will get back to you in 4 days. Everytime I call HDFC bank and they say that my card is 6 years old card and data is archived so they cannot check if they have received the payment or not. I told them that my cheque is already cleared and the amount is with HDFC Bank now. Now please send the NOC as I have a home loan amount waiting for the disbursal and bank is having condition of NOC to disburse the amount.

Because of NOC and no response from hdfc things are getting delayed and my builder has started levying interest of 18% on 2686000 loan amount.

I ma getting penalised for no response from HDFC BANK even after making the complete payment. I have no dues left.

I will make HDFC Bank responsible for the interest being charged on me by the builder and will make the bank pay that interest amount as it is their problem if their system has issues because I have made the payment and now 39856 rupees are with HDFC bank and I have also given them the proof.

So please help me out in getting the NOC on immediate basis.

I am also attaching the supporting documents for reference.

Regards,
Madhukar Singh
Credit card: [protected]
Amount paid: 39856
Cheque No: HDFC 000007
cheque cleared date: 6th June