[Resolved] HDFC Bank — recuerda of rs 2, 999 charged to me without any information

Archana Sarada

from Mumbai, Maharashtra

Address:

Sangli, Maharashtra, 416416

Your bank officers convinced me to open a dmat account which they told me will be free of charge for me as i m preferred customer. But later after completion of all formalities received a msg deducting rs 2999/- from my saving bank account no [protected] in july 2017. I had submitted complain letter to the bank but they are not responding. I feel cheated by hdfc and have not yet activated dmat account.

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Jan 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 06, 2017

Updated by Archana Sarada I request reversal of 2999 rs wrongly deducted from my saving bank account [protected] in July 2017

Verified Support

Dec 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your correct account number, Date & amount of debit of charges and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Dec 12, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand our branch official Mr. Krishnat Jadhav has contacted you and addressed your issues relating to Depository charges. For any further assistance and for all your Banking needs, you may please contact Mr. Krishnat Jadhav on [protected].

-Manoj
HDFC Bank Customer Assistance