[Resolved] HDFC Bank — recurring deposit account was opened without my consent and signed application

debu20

Address:

711102

Dear sir,
Please refer to my s. B. A/c no..[protected] with chetla branch, kolkata.
I got one sms in february that one rd account was opened with rs.1000/- p. M. Deducting from my above mentioned savings accounts on february 05, 2020 and again deducted on march 06, 2020.
I am surprised, as retired rbi agm from mumbai, how such a/c was opened without any application and my signature. It is a kind of fraud. It will be taken care immediately, otherwise i should move to rbi as it should not be allowed in banking practice.
Thanks.
Dipten ghosh
Email [protected]@rbi.org.in
Phone no [protected]

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Apr 13, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2020

HDFC Bank Customer Care's response Dear Customer,

We confirm our branch official Ms. Shruti Pandey has sent you an e-mail to assist you with your query on[protected]:03.

If you are not satisfied with the resolution, you may write to our senior management, Mr. Sandeep Gautam at HDFC Bank Ltd., E-mail at sandeep.[protected]@hdfcbank.com. Alternatively, you can call on[protected].

-Nadia
HDFC Bank Customer Assistance