[Resolved] HDFC Bank — reduction in credit card limit

gac15leo

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400079

I have been using a times platinum credit card with 1.25lacs as the credit limit. Later it was reduced to 62k because for 3 months i did minimum credit card payment.
I have not been defaulting any payment and i have a good salary too. My cash limit was also reduced from 50k to zero. This is not appropriate to reduce the amount straight by 50%. Why should i use the credit card if sometimes i pay the minimum amount or not the complete amount? I have been paying the credit card bill's on time.

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Sep 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/card no and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Comments

Nawdeep26

from Mumbai, Maharashtra

Hi there,

I have received a notification saying 59 rupees has been put on hold as MireVenue hold through GEFU. Kindly request you to refund my money to account.

Please contact me for any queries.

Thanks,
Navdip Kumar
[protected]