[Resolved]  HDFC Bank — Refund initiated by Amazon but amount not received yet.

Hi,
This is regarding the request related to "initiated refund by amazon not credited by HDFC".

Amazon has already initiated refund amount of 22909.11 on 25 July 2021.

And shared the Refund Reference Number for the transaction 20210726.

Product order is[protected]
(OnePlus tv y 43').

I'm still struggling to get my amount credited to my account by HDFC bank.

As a proof I have attached amazon email image related to refund reference no and product image.

Kindly help me to sort it out.
Many thanks in advance.
Regards,
Abhishek Gaurav
+91-[protected]
+2 photos
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Sep 19, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Aug 11, 2021
Updated by Agaurav0
Why complaint is showing mark as resolved??
Verified Support
Aug 12, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Verified Support
Aug 14, 2021
HDFC Bank Customer Care's response
Dear Customer,

Apologies for the inconvenience caused, we are working on your concern vide Ref ID:[protected] and will revert to you by 25/08/21.

-Shweta
HDFC Bank Customer Assistance
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