[Resolved] HDFC Bank — refund initiated from paytm but yet to receive in hdfc bank account | |
Hi team, Have cancelled irctc ticket partially from paytm app. And after some days, have received notification from paytm is that refund has been initiated. Now this has been almost more than 2 weeks, still money yet to be refunded in my account. So raised a complaint with paytm but they updated that refund was initiated from their end but some where it is stuck in bank. So request you to ask hdfc bank how to reach their customer care as every time i have to wait on call for more then 30 to 40 mins, with no resolution. Please find the booking id: [protected] If require, please ask paytm team also to involve in this case and do the needful at the earliest. Thank you. Regards, Jigar thakker Was this information helpful? | |
Feb 27, 2019 Complaint marked as Resolved Hi team,
Thank you so much for your support. Money got refunded in my account. Hence, closing this case.
Thanks once again.
Regards,
Jigar Thakker HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 21, 2019 HDFC Bank Customer Care's response Dear Customer, We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Original date & amount if the transaction, refund reference number, and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum. -Zubin HDFC Bank Customer Assistance | |
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