[Resolved]  HDFC Bank — refund initiated from paytm but yet to receive in hdfc bank account

Hi team,

Have cancelled irctc ticket partially from paytm app. And after some days, have received notification from paytm is that refund has been initiated. Now this has been almost more than 2 weeks, still money yet to be refunded in my account.

So raised a complaint with paytm but they updated that refund was initiated from their end but some where it is stuck in bank. So request you to ask hdfc bank how to reach their customer care as every time i have to wait on call for more then 30 to 40 mins, with no resolution.

Please find the booking id: [protected]

If require, please ask paytm team also to involve in this case and do the needful at the earliest.

Thank you.

Regards,
Jigar thakker