[Resolved] HDFC Bank — refund issue on debit card emi

[Resolved] HDFC Bank — refund issue on debit card emi

G GK Vlog's from Chennai, Tamil Nadu Jan 28, 2019

Dear support, On 17th of this month i placed an order for rs 43, 436 with amazon using my debit card emi offer. But on the same day i canceled one of the item in the order for rs 29k. Amazon confirmed that refund process has been initiated and completed. Its been more than a week but still it seems the refund not showing up on my debit card and emi revised for the remaining transaction amount of rs 14k. When i reached out amazon support they confirmed that the refund is completed from their end on 19th jan 19 itself. So please help to file a dispute against this order with transaction ref#[protected] and help to revise the emi. My cust id 6712038 Thanks Girish Was this information helpful? No (0) Yes (0)
Feb 2, 2019 Complaint marked as Resolved Refund is now received by Bank and EMI revised, got it confirmed from the bank. Thanks HDFC Bank customer support has been notified about the posted complaint. Jan 28, 2019 Updated by GK Vlog's Please find below the refund completion email from Amazon, please help to process the refund and revise EMI. My EMI date falls on 5th of Feb so I want it processed before that. Verified Support Jan 29, 2019 HDFC Bank Customer Care's response Dear Customer, We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days. -Manoj HDFC Bank Customer Assistance Jan 30, 2019 Updated by GK Vlog's Is my EMI revised? Jan 31, 2019 Updated by GK Vlog's Is this processed?, my EMI date falls on 5th of Feb, please revise the EMI before that. Or please hold the EMI Related to DC loan# 43445625. And after revision please start auto debit from next month. Feb 02, 2019 Updated by GK Vlog's Else I will make sure no money account for EMI debit, please take action immediately Feb 02, 2019 Updated by GK Vlog's Today I got the below message that EMI will be debited for Rs 3940 on 5th.I am getting frustrated, why the refund still not processed and EMI revised. Please raise the dispute against the below reference number and resolve this issue Dear Customer, Your Bank A/C ending ****4646 will be debited for Rs 3940.99 towards AutoPay payment of Debit Card EMI Loan on 05/FEB/2019.Kindly ignore if paid. Else I will make sure no money in my account for EMI debit, please take action immediatelyegards Girish,
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