HDFC Bank — refund not received to our customer

Address:

Masina Hospital Chemist, Mumbai City, Maharashtra, 400027

We are farmacross india pvt ltd hdfc a/c no.[protected] our - tid no[protected] we are swipe credit card no ended with 7958 on dt. 18/02/2019 of rs.12000/- of mr. Ganesh deulkar also we void sales of rs.12000/-on same time as per slip attached herewith we have not receive the amount in our account. But the customer has not received the payment in his bank account till date please find the customer back statement for the same as proof we request you kindly check the transaction status & give the refund to our customer as early as possible