[Resolved] HDFC Bank — refund of processing fees

sansush1976

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400080

I had applied for housing loan, file no[protected]
I was promised by your executive pradeep jaiswal that i will be sanctioned rs. 50 lacs and then only i paid processing fees
Now i have got all my documents without even informing that my loan has not sanctioned
Hdfc executive is refusing for refund, which i want immediately
While looking at document i observed that declaration for processing fees form, has been signed by someone else, my false signature seems to be made by hdfc.

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Feb 8, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

HDFC Bank Customer Care's response Dear Sansush,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

Verified Support

Jan 02, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that your query pertains to Home Loan from HDFC Limited. You are therefore requested to be in touch with HDFC LIMITED at e-mail ID - [protected]@hdfc.com for resolution of your query/complaint.

-Manoj
HDFC Bank Customer Assistance