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HDFC Bank — refund of the amount

Address:560091

Sir I had ordered a mobile through amazon on 10/01/2019.the amount has been detected by credit card. but I had canceled my order on 12th Jan 2019 but the amount was refunded to credit card but from amazon the amount was refunded but the loan status is still active plz close my loan sir y the amount has not been refunded yet
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