[Resolved] HDFC Bank — reg debit card

Rijo Raj

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Hi

This is rejo. I lost my debit card so i applied a new card, after deliver the card to branch i was unable to collect it from branch so that card return back.

Today i called to phone banking and from there ms. Rajashree spoke with me and i explain all the issue. And she simply answering she cant process it because your office location is different

Note : my office location is in velachey (Chennai) and same branch in valluvarkottm (Chennai)

I i form her to dispatch the debit card in velachery office which is update in my bank address but she said she cant dispatch like that.

Kindly check the issue and resolve it asap

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Oct 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

HDFC Bank Customer Care's response Dear Customer,

In response to your query, we would like to inform you that your debit card has been destroyed. Request you to visit your nearest HDFC branch along with a Photo Id and an address proof to update your address. Once the same is updated you can request for a new debit card.

-Anay
HDFC Bank Customer Assistance