[Resolved]  HDFC Bank — Reg.GP Road Branch

Address:

Chennai, Tamil Nadu, 600002

Hi,
I having salary account in HDFC bank A/c No. 0688XXXXXXX682 at old washermenpet, Chennai-600021 branch and My office at mount road near GP road Branch. Today i gone to GP road branch to withdrawal money from my account due to my emergency purpose yesterday i applied insta jumbo loan from my account that amount available. While entering to branch the bank staffed said no withdrawal due to non availability cash i explained the Cashier about my problem and asked Rs.24000 as per RBI instruction but he said no cash available sir you come on monday for withdrawal. At the same time another one customer withdrawal Rs.50000 from this current account. Then i asked the cashier he informed me they got approval from the manager and you please talk to him. I gone to manager and asked him regarding withdrawal he saying the same thing no cash sir come on monday for withdrawal. I raised question to him if you dont have cash how your paying Rs.50000 to that customer. He saying they are our branch customer if you want you go to your A/c branch after requesting him finally he given Rs.10000 withdrawal to me. So many other branch HDFC customer came and gone without withdrawal money. Our hdfc bank given any notice or instruction to branches for service to only branch holder for account kindly intimate the same to customer also. We are taken loan from HDFC bank and we are paying interest for the HDFC Bank but we cant take us money from HDFC bank. Due to emergency purpose only we taken the loan and we paying the interest but not even as per RBI rules we not able take the amount branches. so kindly take necessary action on this issue.

Regards
Gokul
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