[Resolved]  HDFC Bank — Regarding Balance Deduction (A/C- [protected])

Address:New Delhi, Delhi, 110085
Website:HDFC bank

Dear Sir,
i am amit kumar From New delhi my account in HDFC bank also having Credit card of HDFC which is closed. one of my persona; loan attach with mybank account my HDFC bank account is [protected] at vikash marg laxmi nagar New delhi.as i have already complained that from credit card department they misbehave with me for late payment and they close my card also ask for settelment. i have recieved call from HDFC side one of your exicative reguraly calling me as per his conversation i have paid all ammount of credit card.
credit card ki payment jaise boli gayi vaise humne paid kiya sari slips mere pas hai Rs 34500 ki paymengt humne us duration me ki jis duration me mujhse kaha gya unka kehna tha ki special aproval hai esliye payment aise krdo. jb humne NOC manga to mujhe wait kraya gya aur 2 month bad mere account me extra 52000 rs deduct kr liye gaye jb complain ki to bola gaya ki bank ke cerver me prob hai aa jayega paisa but jb jyada din ho gye to bank ki taraf se bola ja rha ki apka settelment cancle ho gya jabki payment humne unke executive ke acording paid ki hai jaisa uska kehna tha ki special approval hai es tereh payment kro aur kavi bhi settelment cancle ko mujhe ni bataya gya . meri family hosptlized thi bank ne humara paise dene se mna kr diya ye keh kr ki apki falt hai credit card ka settelment cancle ho gaya hai jo ki custmer ke sath miscommination kiya gaya hai.
HDFC bank ka personal loan nbhi chal rha hai jiski EMI accont se jani hoti hai jo mujhe rokni padhi mera bank se kehna hai jo mere paise 52000rs apne extra duduct kiye hai ya to wapas kriye y fir loan me manage krke remaining EMI lijiye but bank ki side se hume paresan kiya ja rha hai bohot mental tourture mehsus kr rha hu jis ghar me kiraye me rehta tha woghar bhi chhodhna padha kyuki bank wale us ghar ke wonner ko bhi paresan krte the unne mujhse ghar khali krwa diya jb humne bank me jakar mail ke through and ATM ke through apna number Adess change krwana chaha naye ghar ka to ni kiya gya aj mai hope less hu bank mujhe bohot paresan kr rha hai please humari problem ko smjha jaye aur hume humara paisa wapas karaya jaye taki hum load ki EMI Bhar sake.

amit kumar
New Delhi
[protected]
amit.[protected]@gmail.com
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Feb 4, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jan 02, 2017
Updated by Amitkknp
Dear Sir,
i am amit kumar From New delhi my account in HDFC bank also having Credit card of HDFC which is closed. one of my persona; loan attach with mybank account my HDFC bank account is [protected] at vikash marg laxmi nagar New delhi.as i have already complained that from credit card department they misbehave with me for late payment and they close my card also ask for settelment. i have recieved call from HDFC side one of your exicative reguraly calling me as per his conversation i have paid all ammount of credit card.
credit card ki payment jaise boli gayi vaise humne paid kiya sari slips mere pas hai Rs 34500 ki paymengt humne us duration me ki jis duration me mujhse kaha gya unka kehna tha ki special aproval hai esliye payment aise krdo. jb humne NOC manga to mujhe wait kraya gya aur 2 month bad mere account me extra 52000 rs deduct kr liye gaye jb complain ki to bola gaya ki bank ke cerver me prob hai aa jayega paisa but jb jyada din ho gye to bank ki taraf se bola ja rha ki apka settelment cancle ho gya jabki payment humne unke executive ke acording paid ki hai jaisa uska kehna tha ki special approval hai es tereh payment kro aur kavi bhi settelment cancle ko mujhe ni bataya gya . meri family hosptlized thi bank ne humara paise dene se mna kr diya ye keh kr ki apki falt hai credit card ka settelment cancle ho gaya hai jo ki custmer ke sath miscommination kiya gaya hai.
HDFC bank ka personal loan nbhi chal rha hai jiski EMI accont se jani hoti hai jo mujhe rokni padhi mera bank se kehna hai jo mere paise 52000rs apne extra duduct kiye hai ya to wapas kriye y fir loan me manage krke remaining EMI lijiye but bank ki side se hume paresan kiya ja rha hai bohot mental tourture mehsus kr rha hu jis ghar me kiraye me rehta tha woghar bhi chhodhna padha kyuki bank wale us ghar ke wonner ko bhi paresan krte the unne mujhse ghar khali krwa diya jb humne bank me jakar mail ke through and ATM ke through apna number Adess change krwana chaha naye ghar ka to ni kiya gya aj mai hope less hu bank mujhe bohot paresan kr rha hai please humari problem ko smjha jaye aur hume humara paisa wapas karaya jaye taki hum load ki EMI Bhar sake.

amit kumar
New Delhi
[protected]
Verified Support
Jan 04, 2017
HDFC Bank Customer Care's response
Dear Customer,
Our senior management team has received your email vide ref id[protected]. Our team will respond to you in 2 working days
-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

this is to bring your kind notice that from the last 10-12 months unnecessary charges have been incurring on my HDFC credit card.Due some unavoidable circumstances i couldn't check the statements, however when I checked my past statements, i released that i have been cheated.

Looking for justice from your side.

Else have to go consumer court to settle the issue.

Customer Id: 56537314.

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