[Resolved] HDFC Bank — regarding banking transaction complaint in bank

Hardikautomobiles

from Kaithal, Haryana

Address:

Yamuna Nagar, Haryana, 135003

R/sir

We have a. Current a/c no. [protected] in your hdfc bank ltd, branch rajesh colony, jagadhri. Distt. Yamuna nagar. We have facing a problem in rtgs and neft. The bank staff miss shipra oborai dealing hand not corporate us and they make rtgs entrty approx time 3 to 4 hours and same entrty we make from sbi jagadhri with in 10-15 minute for this we have problem for banking transaction. So we have very upset regarding this type of behavior.

Please solve over problem otherwise we have change our a/c to another bank.

Client name :- mr. Vikash kumar c/o hardik automobiles,
Buira road, buria chowk, jagadhri,
Contact no.[protected], [protected]

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Feb 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2017

HDFC Bank Customer Care's response Dear Customer,

As you are aware banks opened on 26th after three holidays due to which we had huge number of customer's and walk-ins for financial transactions. Bank has put its best foot forward to accommodate and complete these transactions smoothly. However due to high inflow of customers there might be a situation of inconvenience. We are sensitive towards the same however we request your cooperation and support as always to overcome the situation. At the outset we regret the inconvenience caused to you in this regards.

-Manoj
HDFC Bank Customer Assistance