[Resolved] HDFC Bank — regarding charging of fee in the name of renewal for [protected]

Pchauhan123

from Delhi, Delhi

Address:

New Delhi, Delhi

It has noticed from the above statement that rs.1180/- (Rs.1000/- as renewal membership fee + rs.180/- as igst) has charged/levied on 01.11.2018, which is not correct & unacceptable. Since at the time of apply of this credit card, your's representative told that this card is free for life time i. E no any charges for life time. So, levy of these charges is unfair & breach of trust.
You are requested to look into the matter & arrange to withdraw/wave off these charges at the earliest.
Thanks & regards

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Jan 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, Card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Comments

Naturals Lawspet

from Chennai, Tamil Nadu

We have a credit card swipe machine ( EDC M/c) at our branch (R.with TID No. 44061974. We are doing business of 7 lakhs with the machine. we almost require paper rolls for the transactions to print. We have also complained many times to complaint division however there is no response from them. Kindly support us.

Regards
dhaya
[protected]