[Resolved]  HDFC Bank — regarding cheating with customer

Address:Bhiwani, Haryana

Dear Manager,

This brings to your notice that last year May 2017 I have finance one car from Bhiwani bank, regular I am paying my kist in every month.
In March due to insufficient fund you cheque has been bounced by my account and I received a call from Neha Madam that pl submit your installment today in cash else penalty will become something, I have re-confirm her that if have deposited today by cash then no penalty will come at me, she ensure me ag ahead and I have done .
After that on 13th March they deduct kist from my account also, when I called to Neha he ensure me your amount will return back no problem, today I get return amount after deducting rs. 1500/
Today I connect with Neha [protected] he told i will let you know, pl wait ... but now her no is going switch and laid line no [protected].
Pl note that I have a recording on 9th March that you will pay kist in cash no penalty will occur with mam.
pl return my amount else I will put RTI on behalf of recording against dhara 182.
Thanks . Trilok Chand
+2 photos
Was this information helpful?
No (0)
Yes (0)
Apr 26, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Mar 20, 2018
Updated by tcsarun
Hdfc Bank — regarding cheating with customer


Today i have discussed with MR. Neha Madam he told that deduction is your Jan/Feb/March, when I heard that I shocked, nobody, inform to me your installment is going bounced last three months.

Kindly check proper I will submit my bank statement for last 4 months in which having sufficient fund else in March.
For your esteemed organization return my money without any harassment.
Kindly your goodself do the needful immly .

I am waiting for your reply after I will take any decision for the court .

Thanks TC

1 Review
tcsarun on Mar 19, 2018 Submit a Complaint
Dear Manager,

This brings to your notice that last year May 2017 I have finance one car from Bhiwani bank, regular I am paying my kist in every month.
In March due to insufficient fund you cheque has been bounced by my account and I received a call from Neha Madam that pl submit your installment today in cash else penalty will become something, I have re-confirm her that if have deposited today by cash then no penalty will come at me, she ensure me ag ahead and I have done .
After that on 13th March they deduct kist from my account also, when I called to Neha he ensure me your amount will return back no problem, today I get return amount after deducting rs. 1500/
Today I connect with Neha [protected] he told i will let you know, pl wait ... but now her no is going switch and laid line no [protected].
Pl note that I have a recording on 9th March that you will pay kist in cash no penalty will occur with mam.
pl return my amount else I will put RTI on behalf of recording against dhara 182.
Thanks . Trilok Chand

regarding cheating with customer


Complaint Status
[Mar 20, 2018]
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments Add a Comment Share0Tweet0Share0
Verified Support
Mar 20, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Loan Account No., charged details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32729
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information