HDFC Bank — Regarding closure of approved Personal loan

My Personal loan application no.[protected] for Rs.14, 40000 has been approved on 22nd June-21.

I was looking for parallel loan with my previous personal loan but I got the top up personal loan by mistake which I don't require.
OLD PL: 1142117 and with TOP -UP PL: 1440000.

So wanted to cancel extra amount which has been disbursed in my account.
I want to continue with my OLD PL.

I have sent mail and even sent filled form HDFC executive person but did not get any response.

We are following up with Bank from 23rd June-21 but till the date ie 8th July but did not get any response.We have fear that even we have proceeded for cancellation but might get EMI deducted.

We are following up with Mr. Anand kumar Mishra, HDFC bank, Personal loan department, Andheri branch but no response recieved.

Thanks
Kamlesh
+91-[protected]