HDFC Bank — regarding closure of credit card

HDFC Bank — regarding closure of credit card

A [email protected] from Delhi, Delhi

Hello Sir, The HDFC bank relation manager issued a credit Card last year. But Due to unavailability at a permanent address, I didn't receive. Later It's blocked automatically because of the unavailability of me. But continue receiving a bank statement with 200 Rs charges. I complained so many times but after 6 months nothing happened. Even Relation manager is avoiding. Even he is not sharing any closure process. They are charging 200 Rs on the basis of what, difficult to understand. They are charging which I didn't receive. Kindly help me to close a credit card. Thank you. Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Jul 02, 2019 Updated by [email protected] There is no email and reason found to resolve this issue. Even can't believe that HDFC can be resolved without any clarification. I am suffering to closure this credit card permanently. They are sending bank statement Every month of the block credit card. I escalated at the 3 rd level but no one is answering neither on Email or in Call. I have Call recording with the Relation manager based on the blocked process and later confirmed by customer care executive. Now, If the card has been blocked then how can HDFC can send me a statement on every month of Rs 200. And 200 Rs I haven't spent. I don't want to any statement if future and card should be blocked permanently. Please look at this issue. Thanks
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