[Resolved]  HDFC Bank — Regarding Credit Card

Address:

Chennai, Tamil Nadu

Dear Sir/Madam, Good afternoon . Hope you are doing well! This is Snehasish bring you a concern regarding the HDFC credit card. I have one existing HDFC credit card (Platinum Money back card) as per the upgardation program i got a calland they said that my card will upgrade to ALL MILES card. At the time of personal conversation they are telling that this card has more rewards point then my existing credit card while purchasing things and also cash back is also high like Rs 70 paisa . And also they told that if i am not swipe the card in HDFC ATM within the given time frame then it will change to my old one Then they upgrade it with my permission and send card to me on monday .Once i got the card i have check in internet this card is having offer in only flight booking and no other offers . After that i called to the care and asked them to revert to my old card since i am not swipe the card for single time now they are saying not possible. I have send mail also then they are telling the procedure to close the account . I donot know what to do actually i have been suffer with last 2-3 days regarding this. Please look into this matter as they gave me wrong information to sell there product and also take some serious action against them. Please find the below attachment for mail communication between HDFC and Me . Thanks, Snehasish