[Resolved] HDFC Bank — regarding credit card charges for credit card no. *8554

[Resolved] HDFC Bank — regarding credit card charges for credit card no. *8554

M Manibh Prakash

Dear maám/sir, I was told by your representatives that there will be no annual charge for your card and they have taken numerous documents at the time of making this credit card. Also when i talked to your customer care executives regarding this and further cancellation of the card, then she told me to deposit only the minimum amount of 420/- and said that this will be returned later. But nothing was done. This is not expected by a reputed bank like you. Please note that all these events create a very bad impression in my mind and will refrain in future to be associated with your system of banking any way if it happens like this. Please revert my charges or cancel my card. With regards- Manibh prakash Was this information helpful? No (0) Yes (0)
Aug 8, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 05, 2020 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your Credit Card No., registered mobile number & email ID for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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