[Resolved] HDFC Bank — regarding customer service | |||
I have been with your bank since the starting of my career and have my salary account with this bank since then.. Your bank provided me the credit card which was not at all asked by me.. Everytime i have been to your credit card customer service it's amazingly poor.. None of your executives are courteous.. I had to pay the minimum due balance for which your executive was calling regardless of asking if i am free or not.. I have been into this business and i can tell you thats not how customers are supposed to be dealt.. More over she threatened me that she will be sending ppl to my place to collect the money.. May be her name was sakshi.. Over that she said that i shouldn't have used credit card if i don't have the money to pay it back.. If i capability to pay your exaggerated interest then i definitely have the capability to pay the entire amount. And now i will be closing my account with you people because this is something not acceptable.. Your employees don't know how to talk and behave and be professional.. If any action not taken i'll definitely close the account and will take some legal action because you employee has harassed be mentally. I will be posting it everywhere because hdfc sucks. Was this information helpful? | |||
May 30, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 18, 2018 HDFC Bank Customer Care's response Dear Customer, I request you to share your Card No, Caller details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance | |||
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