[Resolved]  HDFC Bank — regarding debit card issues

I used debit card to make transaction in a store. Receipt didn't get generated first time but amount got deducted from account. So i have lost amount and have raised complaint about this. Customer service authority keep forwarding date and wait time. I'm facing this inconvenience for second time. My experience has been very bad with hdfc bank regarding customer service. I'm very disappointed as bank customer. Can you please revert back the amount which i have lost as soon as possible.
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Apr 13, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2019
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Account No./Card No. with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have lost my customer id. And without it I cant access to net banking as well as unable to download my monthly statement. Please help me with this. And send me customer id by mail or on mobile number.

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