[Resolved] HDFC Bank — regarding emi wrong charges

tytytyt

from Bengaluru, Karnataka

Address:

J.P Nagar, 560093

I wanna tell that hdfc bank is using my account as they want charging money as they want that my emi was 3333/-per month they chrged me 3783 rs/- + 307 extra charges where i was not infromed abu that they are charging me with no reason and that day itselt i raised direct complaint to hdfc bank then they returned my amount of 89 rs in my account, day by day hdfc bank is doing fraud with customers and they are looting the customers with no reason, i will request you all plz do not connect with this bank this bank is looting completely..

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Dec 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Verified Support

Nov 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform that, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Specific to your card account, we are not in receipt of complete payments towards the outstanding as per the statement due date and in view of the same, bank charges as applicable was levied to your credit card account. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same.
https://bit.ly/2CVc0wy

-Nadia
HDFC Bank Customer Assistance