[Resolved] HDFC Bank — regarding hdfc credit card over limit fee reversal request

RamPatil89

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411007

Hello sir/maa'm,

Before writing something to you i would like to say that i have trust in consumer forum that you will surely help people.

I hold credit card of hdfc bank from last long years & taken personal loan 3 times for 5.5 lakhs & i never bounced emi as well as credit card outstanding also paid on time, but this time only little amount of shopping done over the credit limit & hdfc bank applied charged around 600 rs over limit fees & so i am requesting you to please reverse the overlimit fees to my account as i am the customer of hdfc bank from long years & never never bounced bill payments & emi, so please reverse the charges asap.

Thanks,
Ramchandra babulal patil
[protected]

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Jan 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to clarify that, when the outstanding on your card account exceeds your assigned credit limit, an over limit fee of 2.5% of the amount exceeded the limit subject to a minimum of Rs.500.00 plus GST would get levied. We regret to accommodate your request and request you to effect payment of the overlimit amount ( if not done earlier ) to regularise and make your card account available for further usage and also suggest you to henceforth make use of your card within the assigned credit limit to avoid being levy of charges. You may refer to the below link for details of the same. https://bit.ly/2k7MGwQ

-Manoj
HDFC Bank Customer Assistance

Dec 11, 2018

Updated by RamPatil89 Hello Sir,

Thanks for quick reply.
So again requesting you to please reverse the charges applied by bank as i am doing payments regularly & it will be good if you increase my credit limit but before that requesting you to reverse the charges applied to enjoy card benefits.

Thanks,
Ram Patil

Dec 17, 2018

Updated by RamPatil89 Explain the credit card closing process?.

Thanks,
Ram patil