[Resolved]  HDFC Bank — regarding hdfc employee

Address:

New Delhi, Delhi, 110044

Dear hdfc bank,

This is to inform you that i am hdfc bank customer from last 8 years. My customer id is 48540234. I have booked two rd from you in feb 2017 for 1 year. At the time of maturity the amount credited is lesser than from the amount which was shown at the time i have booked that rd. On dated 06.02.2019 i have called at your bank & asked about this deducted amount, then that employee said that he is raising a complaint regarding this & i will get my answer in 3 days. He said i will get my complaint no through sms & email. But on dated 07.02.2019 when i did not received any complaint no i called again in your bank & asked my complaint no. Then that executive said there is no complaint raised till that. Now my question is this why hdfc bank/their employees treat their customers like fool & play with their emotions. When i said your executive to raise my complaint then why he had lied to me & had not raised my complaint. I don't know about employee name but you can check my conversation with your employee on dated 06.02.2019, as you must have all recording for same. I want justice & want a justification on this issue. As well as i also want to know why my amount is lesser than the amount promised? Why you people don't feel like to tell your customers about this? This is not the way that you will deduct any amount any time without telling this to your customers.