HDFC Bank — Regarding home loan Top up

Satish7171

from pune, Maharashtra

Jun 30, 2023

Address:

A28 Radhika Vihar wagholi

I have applied for home loan top up and they have asked multiple documents at multiple time and last conversation which I had with them, they asked me to update adhar card address which I neglect doing bcz Adhar have my permanent address. After that Iam trying to get hold of them no response. Really pathetic service. Let me remind you in my case top up is very low and my home loan pending amount is also very less.I appt for hdfc bcz I have home loan with them and it will be easy to do top up. But this not the case.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 2, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern along with the home loan application number and your registered mobile number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance