HDFC Bank — Regarding iphone stolen from your hdfc atm at dabeerpura HYD

Address: HDFC bank ,Rikab gunj, opp, Telangana High court.

While withrawing the amount i kept my iphone on the ATM machine at around 10:34 on[protected] hdfc ATM dabeerpura, hyderabad and my iphone was stolen. I informed to the nearest HDFC bank charminar branch on[protected] about the theft and asked for the furnished CCTV footage but your bank officials asked me to get the police complaint from the concerned police station. Eventhough i submitted every essentials the bank officials asked me and approached the bank officials several times i havent yet recieved the particulars of the person stolen my iphone
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
JRiyaz's [Complaint's author] reply, Jun 12, 2022
hbb
JRiyaz's [Complaint's author] reply, Jun 12, 2022
The incident of theft of my iphone took place on 05-05-2022 at 10:34 at your HDFC ATM No. P1DCHY 81 when i went to withdraw my amount and kept my iphone on the ATM machine while withdrawing the amount . I repoted the incident the very next morning i.e 06-05-2022 at 11:00a.m. to the nearest HDFC bank charminar branch hyd and asked for furnished CCTV footage of the person who had stolen my iphone but your bank officials demanded me to provide a police complaint and even after the lodgement of police complaint on that very same day the said bank officials didnt give the particulars of the person stolen my iphone . Even after several request and oral reperesentations they have not helped me at all .
Its been almost 30 days causing me a huge loss and mental agony. And still your bank officials have not furnished the CCTV footage to me and here i m still waiting and approaching your said bank officials continuously . My costly iphone was stolen which has important data .
Again i request you humbly to look into it immediately with strict action and save me from this loss.
The incident of theft of my iphone took place on[protected] at 10:34 at your HDFC ATM No. P1DCHY 81 when i went to withdraw my amount and kept my iphone on the ATM machine while withdrawing the amount . I repoted the incident the very next morning i.e[protected] at 11:00a.m. to the nearest HDFC bank charminar branch hyd and asked for furnished CCTV footage of the person who had stolen my iphone but your bank officials demanded me to provide a police complaint and even  after the lodgement of police complaint on that very same day the said bank officials didnt give the particulars of the person stolen my iphone . Even after several request and oral reperesentations they have not helped me at all .
Its been almost 30 days causing me a huge loss and mental agony.  And still your bank officials have not furnished the CCTV footage to me and here i m still waiting and approaching your said bank officials continuously . My costly iphone was stolen which has important data .   
Again i request you humbly to look into it immediately with strict action and save me from this loss.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information