[Resolved] HDFC Bank — Regarding loan closure

pkrenu

Address:	Vadodara, Gujarat, 390019
Website:	[email protected]

Hello my complaint against bank for closing of loan.I have taken a personal loan of 350000 l.For 5 year.Right now i want to close my loan amount.But issue is i have take another loan from icici bank of balance transfer scheme.In this schem another bank loan amount payble through cheque & loan closing done.But right now he say this cheque is not valid.I consult before taken loan from bank & that time they say you can pay through this system.Now bank suddenly take a decision to not valid that cheque.So that is my problem.Bank has no declaration about that schem & my loan agreement letter also have no any written about this service.I call & mail also to loan department but they not support & help me.
I request you that plz give better resolution of this kind o[censored]nconvinience service & communication from bank & give perfect resolution from ur site only you have a way to find solution.Plz reply back sir.

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Feb 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to write to [protected]@hdfcbank.com along with your complete issue, loan details and registered contact details with ref ID-TTU[protected] in the subject line. Will get back to you.

-Manoj
HDFC Bank Customer Assistance