[Resolved] HDFC Bank — Regarding my car loan payment[protected]

Harsha Kumar K

from Idukki, Kerala

Address:	Bangalore, Karnataka
Website:	www.hdfcbank.com

Dear Sir/Madam,

Ref: Auto Loan 32029658

Myself, Harshakumar K have the car loan payment from more 1 & half year. I am paying the Auto loan payment from time to time without fail by every month 5th from almost 1 & half year. In this month I have not sufficient balance in my HDFC bank account on 4th of January 2017. Due to some personal problems, have deposited the cash on 5th Morning around 11:00 AM. But that day, the EMI was not deducted from my account. Afterwards I received a call from HDFC bank with respect to payment. Caller had instructed me to pay the amount in Local Branch. After that I have paid the amount on 18th January 2017 at Bagalkot Branch. After this, on 21st of January my account has debited of Rs. 230/- regarding my car EMI Loan repayment.

Regards,
HarshaKumar
[protected]

Was this information helpful?

No (0)

Yes (0)

Mar 2, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that you had emailed vide Interaction ID:[protected] and our team has responded to you seeking additional details. We request you to please reply to us on email with the details sought.

-Anay
HDFC Bank Customer Assistance