[Resolved] HDFC Bank — regarding my credit card bill

Manyaatripathii

from Lucknow, Uttar Pradesh

Address:

Delhi, 208014

Hi
Hereby this is to inform that i had already raised a complaint regarding the loss of my credit cards and they were not been blocked at the current time when the complaint was been raised.
And after some months of blockage again a card was issued to me which was not delivered to me as i already informed not to issue any card without my permission.
Now when the card was reissued it was been utilised by the reciever who missused my aadhar and pan details and collected the card.
Now when your team is following me for the bill they are using such an abusive language rather than listened my issues
This is the fifteenth mail which i am writing i would be waiting for your response
Contact no is [protected] manya

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Dec 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 08, 2019

Updated by Manyaatripathii Hi
Hereby this is to inform that i had already raised a complaint regarding the loss of my credit cards and they were not been blocked at the current time when the complaint was been raised.
And after some months of blockage again a card was issued to me which was not delivered to me as I already informed not to issue any card without my permission.
Now when the card was reissued it was been utilised by the reciever who missused my aadhar and pan details and collected the card.
Now when your team is following me for the bill they are using such an abusive language rather than listened my issues
This is the fifteenth mail which i am writing i would be waiting for your response

Verified Support

Nov 08, 2019

HDFC Bank Customer Care's response Dear Customer,

We confirm that we had already responded to your e-mail on July 07, 2019. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance