[Resolved] HDFC Bank — Regarding my Failed transaction on 8th june 2017 for issuing online permit for rohtang pass

upandey

from Nattam, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600032
Website:	admis.hp.nic.in/ngtkullu

Hi,

I have made an online transaction using HDFC debit card to issue online permit for
Rohtang pass on 8th of June from website http://admis.hp.nic.in/ngtkullu/

An amount of 550 was deducted from my account but immediately after that server got crashed
So i was not able to issue online permit that day.

below i have mentioned my transition details and my HDFC account detail:

DC KULLU CUM CHA POS DEBIT
Date:- 08 Jun 2017
Withdrawl :-550
Name :-Utkarsh Pandey

It has been more then 3 week but still my money is not refunded to my account.
Could you please investigate into this and provide some status.

Regards,
Utkarsh

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Aug 7, 2017

Complaint marked as Resolved

I request you to share your complete concern, account, debit card and registered contact details to [email protected] with ref ID- TTU-170717-07 in the subject line. Will assist you better. From this mail i shared my details and my issue got resolved quickly Thanks to this 3rd party platform which is not biased to anyone and help us to achieve justice

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account, debit card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Comments

upandey

from Nattam, Tamil Nadu

It has been more then 1 month i haven't received any update from HDFC neither i received any response of my mail s
My customer ID is 72102238.
HDFC BRANCH:-OLYMPIA TECH PARK GUINDY
District:- CHENNAI
IFSC Code :-HDFC0002405